I used them two times. Once for my son’s home and the second time for my home. Both times they were quick to respond. They diagnosed both homes quickly and fixed the problems that day. Very professional. I would recommend this company.
Susan D.
I want to write a review and let you know how pleased we are with your company and your technicians, Vernon and D. The technician arrived at our home on time, introduced himself, and I explained to him what was going on with our air conditioner. He ran some tests and then told us what he believed the issue was. The technician resolved the problem quickly, and the cost was reasonable. We will call again if we have any problems with our air conditioner or furnace.
Paule N.
They were needed my ecobee installed. They came out on time, and since their pro installed it, it extended my warranty from 2-5 years. Thank you, Esco Air.
Sammi M.
They got parts for my in-laws heater that's a million years old! Installed them quickly and professionally, great service and price. No more cold nights at grandma and grandpa's house! Thanks again!
Robert S.
I have called them twice, and they were quick to come out and diagnose the problem. They explained what was needed and why very detail orientated. They did not try to upsell me on anything. They are a very honest company with the client's best interest in mind.
Denise P.
Esco Aire is very professional. I called for a seasonal AC system tune-up and diagnostic last week and scheduled a service call. I responded to an ad from the NextDoor app. The technician arrived on time. Ralph could troubleshoot and fix why the fan would come on but then turn off. (I replaced the wall thermostat and messed up the wiring. rookie move!) During the AC tune-up, he recommended replacing some degraded components while insulating and cleaning. He did very nice work. It took time to explain and show me what needed to be corrected. Esco Aire has very competitive (if not the lowest) rates, are very easy to work with, and is friendly, professional, and clean. Very personable and knowledgeable. I will use their services again. Easy payment and billing. Modern technology. Local to Elk Grove.
Ron B.
Our heater stopped working; they came out to run diagnostics that day, found the parts, and had the unit fixed within about 48 hours.
Melissa P.
Ralph is very honest and won't overcharge or replace parts that don't need to be replaced. He has 10+ years of industry experience and is the owner. Very friendly and personable. It does complete new installs for much less than the major local companies and has excellent references. He did an AC tuneup for me and was a pleasure to do business with. It is highly recommended.
Stella P.
Ralph is very professional and makes it a priority to establish excellent customer service. His crew did a mini split install about 3 years ago and recently came out to repair one of the sensors in one of the units. Made time to explain what was going on and made sure to follow up when job could not be completed same day. He really knows his trade and values the service he provides to the customer. Thank you guys. Much appreciated.
Ignacio R.
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